We're here to help!
Whether you have a question about your order, our products, shipping, returns, or just want to say hello, we'd love to hear from you.
As a small handmade business, we personally read every message and do our best to respond as quickly as possible.
Customer Support
Email: support@minibu.in
Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
We aim to respond to all emails within 24 business hours.
Before Contacting Us
To help us assist you faster, please include:
Your Order Number (if applicable)
The email address used to place the order
A brief description of your query
Photos or an unboxing video (for damaged or incorrect orders)
Frequently Asked Questions
How long does shipping take?
Orders are shipped within 2 business days (often sooner).
Delivery usually takes 4–7 business days across India.
Do you offer free shipping?
Yes! We offer free shipping on all orders across India.
How can I track my order?
Once your order is dispatched, you'll receive a tracking link via email.
Can I cancel my order?
Yes. Orders can be cancelled any time before they are shipped.